Privacy Policy

To request information about your Personal Data, the purposes for which it's processed, and the parties it's shared with, please contact the Owner.

Owner and data controller

ReelFactoryAI is the Owner and Data Controller of all Personal Data collected through this application and influencer program services.

Types of data collected

• Account information: name, email, social usernames, follower counts
• Performance data: views, engagement rates, click-throughs, conversions
• Communication data: email forwards, verification codes, campaign correspondence
• Payment information: payment method, payout history, tax info
• Device and usage data: IP, browser, analytics

Some data is required to provide the service. Optional data is clearly marked.

Purpose of processing

• Managing your account and branded email services
• Providing campaign briefs and promo materials
• Tracking campaign performance and calculating compensation
• Facilitating communication and support
• Processing payments and maintaining financial records
• Complying with legal and regulatory obligations
• Improving the platform and services

Methods of processing

The Owner uses appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Processing uses IT tools and follows procedures tied strictly to the stated purposes. Data may be accessible to staff (administration, sales, marketing, legal, system administration) or external parties (technical service providers, mail carriers, hosting, communications agencies) appointed as Data Processors.

Legal basis

• User consent for one or more specific purposes
• Performance of a contract or pre-contractual obligations
• Compliance with a legal obligation
• Tasks in the public interest or in the exercise of official authority
• Legitimate interests pursued by the Owner or a third party

Email services

As part of our program we provide branded email services (@reelfactoryai.com). Emails may be forwarded for delivery and support purposes; content may be logged for verification and troubleshooting. We don't read personal emails unless required for technical support or legal compliance.

Data sharing

• Partner app developers: aggregated performance metrics (no personal identifiers)
• Payment processors: info required for compensation
• Legal authorities: when required by law
• Service providers: vendors assisting with operations

We don't sell personal data to third parties for marketing.

Retention

Personal data is retained as long as required by the purposes for which it was collected. Performance and payment data may be retained up to 7 years for tax and legal compliance. Once retention expires, data is deleted.

Your rights

• Withdraw consent at any time
• Object to processing
• Access and copy your data
• Verify accuracy and request corrections
• Restrict processing
• Request deletion
• Receive your data in a portable format
• Lodge a complaint with a data protection authority

How to exercise these rights

Send requests to the Owner using the contact below. Requests are free and will be addressed within one month.

Additional information

Legal action: Personal data may be used by the Owner in Court for legal purposes arising from improper use of this application or its services.

System logs: Maintenance may involve collecting IP addresses and other data for troubleshooting and performance monitoring.

Performance tracking: We track content performance to measure campaign effectiveness and calculate compensation.

Do Not Track: This application doesn't support DNT.

Changes: The Owner may modify this policy at any time. Please review periodically.

Contact

Questions? [email protected]

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Last updated: June 1, 2025